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Smile Cini Celebration Refund Policy

To reserve a slot in our theatre We require  total payment. If we are informed of the cancellation of the booking via WhatsApp chat or a call at least 24 hours before the booking, the total amount will be fully refunded.(Except convenience charges of payment gateway, if any) The refund process is usually initiated within 3-5  Business  day.

Note:

  • Smoking/Drinking is NOT allowed inside the theatre.
  • Any DAMAGE caused to theatre, including decorative materials like balloons, lights etc will have to be reimbursed.
  • Guests are requested to maintain CLEANLINESS inside the theatre.
  • Full amount should be paid during Booking Process.
  • Party Poppers/Snow Sprays/Cold Fire and any other similar items are strictly prohibited inside the theatre.
  • Carrying AADHAAR CARD is mandatory. It will be scanned during entry.
  • Couples under 18 years of age not allowed to book the  theatre.
  • Without decoration option, Cake not allowed.
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